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Challenges of Working from Home

  • April 09, 2020 10:32 AM
    Message # 8889972

    Working from home has created a lot challenges. Not all of our employees have good computers at home, so we've encountered our share of computer IT problems. It's been less than ideal interacting with our junior engineers via Zoom or phone calls so there are not getting enough oversight in my opinion. Basically, everything seems to be taking twice as long to do.

    Any working from success stories would be much appreciated!

    Split from Welcome to the Safer Cities Safer-at-Home Crisis Forum: April 13, 2020 11:21 AM
  • April 14, 2020 4:03 PM
    Reply # 8900371 on 8889972

    Hi Erich,

    We have upgraded equipment for some of our employees who need it, for example sending out monitors and upgrading internet service for some. We also purchased Wacom drawing tablets for the team. The small ones are reasonably priced and have made a big difference in our remote workflow; now we can sketch details and such together while on a video conference. 

    We also started doing daily team check ins for 15 - 30 minutes. Much of the conversation is small talk but it's an opportunity to discuss technical and work-related issues as well. This has worked pretty well to keep the team together. 

    I think everyone is a bit less productive right now... 

  • April 17, 2020 7:53 AM
    Reply # 8905814 on 8889972

    We have been pleasantly surprised on how everyone has adapted to the remote working. We have a blend of people using laptops/VPNs and using home computers to remote access their workstations in the office. What really helped us transition is that we did a stress test on our ability to work remotely before the actual stay at home order came into effect.

    Having people take home their monitors from the office for those who wanted them really helped too. Addressing the lack of multiple monitors in home setups helped us immensely.

    I second Patti’s recommendation about daily check-ins with our teams. There is definitely a lot more communication going on often for the better.

    We have remained a “Teams” based firm so really are not using Zoom except in rare circumstances.

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